B.Lhamtseden, M.Bilegsaikhan and E.Tsomorlig (2023) “SERVICE QUALITY MEASUREMENT IN HOTEL INDUSTRY”, Journal of Business and Innovation (Бизнес & Инноваци), 3(4), pp. 123–137. Available at: https://journal.num.edu.mn/BusinessAndInnovation/article/view/2305 (Accessed: 6 December 2025).