B.LHAMTSEDEN; M.BILEGSAIKHAN; E.TSOMORLIG. SERVICE QUALITY MEASUREMENT IN HOTEL INDUSTRY. Journal of Business and Innovation, [S. l.], v. 3, n. 4, p. 123–137, 2023. Disponível em: https://journal.num.edu.mn/BusinessAndInnovation/article/view/2305. Acesso em: 23 nov. 2024.